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Building Security-Graveyard P/T in Salt Lake City, UT at Larry H. Miller Management Company/Automotive Division

Date Posted: 2/9/2019

Job Snapshot

Job Description

Know and live Guest Experience Team's Mission to enrich lives by creating extraordinary memories. Align work habits to coincide with LHMSE Values (Integrity, Hard Work, Stewardship, and Service).

Strive for excellence in creating extraordinary memories by exceeding the guest's expectations.

Approach all tasks with a "can do" attitude with the understanding that there is no other kind of attitude. Take ownership and see the guest's/ and or fellow employees needs through from beginning to end, empowered to say "YES" to create extraordinary memories. Present a cheerful, positive manner in all interactions. Work to make a positive and lasting impression on our guests and employees to create extraordinary memories during their experiences at Vivint Smart Home Arena. Find a positive way to enforce the policies of Vivint Smart Home Arena.

Primary Duties:

* Be respectful of our guest's and employee's property during screening and searches.
* Be proactive and friendly in connecting with guests and employees.
* Be responsible for ensuring all guests and employees are aware of arena policies as they pertain to safety
* Assist with crowd flow
* Assist guests in emergency situations, which could include medical or evacuations.
* Assist guests with special needs
* Perform all assigned duties with a positive "can do" attitude.

* Consistently on time for a Midnight until 8 AM shift

* Must be comfortable searching bags and a person's body respectfully and efficiently.
* Must be able to take objections and respond with a guest service approach first.
* Must be able to understand and communicate in English and follow verbal and written direction
* Able to work weekends and holidays
* Must have a current driver's license
* Strong verbal and interpersonal skills with the ability to communicate effectively with guests and other employees.
* Maintain a clean, professional and well-groomed appearance as set by Vivint Smart Home Arena management.
* Must have access to a computer with internet access and remain proficient in its use.

Physical Requirements:

* Ability to stand for the entire shift (75% Standing/Walking, 25% Stair and Ramp Climbing)
* Frequent climbing of stairs, moving of barriers and boxes up to 50 pounds.
* Must stand; walk; stoop, kneel, crouch, bend or twist; and talk or hear. The employee frequently is required to use hands to handle, grasp or reach with hands and arms.
* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
* Multiple positions are located outside, and can be in inclement (hot or cold) weather.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled